At DFreight, we’re proud to provide our customers with the best shipping solutions to meet their business needs. We strive to create meaningful partnerships with businesses that share our commitment to excellence, and that’s exactly what we’ve done with Arista Construction Systems FZE. Through this case study, we will provide an in-depth look at our cooperation with Arista Construction Systems FZE to ship its business cargo of construction materials over various trade lanes worldwide and the benefits we have both gained.
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Overview of Arista Construction Systems FZE
Arista Construction Systems is revolutionizing the bitumen industry with its forward-thinking approach and state-of-the-art production plant. Located in the Jebel Ali Free Zone in Dubai, UAE, Arista delivers high-end bitumen products, from waterproofing to roadworks, paving and surfacing, and oil and gas mining, to customers in numerous countries worldwide.
Arista is well-positioned to meet customer requirements with an annual membrane production capacity of 25 million sq. meters and a liquid capacity of 50 thousand metric tonnes. Backed by a strong management team with extensive experience in the waterproofing and bitumen-converting industries, Arista is leading the way in bitumen solutions.
Arista is also renowned for its commitment to eco-friendly building practices, utilizing the latest technologies and materials to reduce its carbon footprint. With a team of experienced professionals and a wide range of products, Arista Construction Systems FZE has become a leading force in the construction industry in the UAE.
A Successful Collaboration in All-Inclusive Freight Services
The cooperation between DFreight and Arista Construction Systems FZE started in April 2022. Since then, DFreight has provided the company with a wide variety of freight services, including Ocean Freight (FCL & LCL), Air Freight, and Customs Clearance in a large number of business cargo shipments.
The commodities shipped were mostly waterproofing construction materials from the UAE to various ports in Europe and North America. DFreight shipped most of the cargo in 40 HC (High Cube) containers by FCL Freight and a large number of shipments by LCL Freight, along with tons of cargo by Air Freight. DFreight also provided customs clearance services for all the shipments.
Furthermore, DFreight provided Arista officials with its digital platform, which allowed them to track their shipments and obtain real-time insights into their logistics operations. This has enabled Arista to manage its supply chain better and improve customer satisfaction and loyalty.
Timely and Safe Delivery Despite Pricing Concerns
Arista Construction Systems FZE officials were quite satisfied with the services provided by DFreight. The shipments arrived on time and safely, which was a major factor in their satisfaction. They were also quite happy with using DFreight’s digital platform, although they are still getting used to it, and hoping to unlock the power of its Communication Center for their upcoming shipments.
However, they complained about the prices as they found them to some extent high for some destinations. DFreight tried its best to offer the company some special offers, and ultimately some shipments were made on cost-to-cost bases.
How the Partnership Impacted Both Parties
The cooperation between DFreight and Arista Construction Systems FZE has positively impacted both parties. Arista officials admit that this partnership has helped them streamline their logistics operations and improve customer satisfaction and loyalty. This cooperation has also enabled Arista to manage its supply chain better and to take advantage of the real-time insights provided by the digital platform.
The partnership has also had a positive impact on DFreight’s business. The company has seen an increase in the number of shipments, as well as improved services. Furthermore, the digital platform has allowed them to provide real-time insights into the logistics operations of their customer. This has enabled DFreight to offer more efficient and reliable services and to improve customer retention. All these benefits have led to increased revenue for DFreight and better customer relationships.
A Cost-Effective Partnership for the Future
The future cooperation between the two companies seems promising, but it depends on rates, according to Arista officials. They are hoping to get more competitive prices from DFreight, enabling them to continue using DFreight services in the future. DFreight is also looking forward to future cooperation and is willing to work on more cost-effective solutions to satisfy the customer.